Cebu Pacific has officially launched the Overseas Filipino Worker (OFW) Facilitation Center at Mactan-Cebu International Airport (MCIA) Terminal 2, making essential travel and government services more accessible for OFWs before departure and upon arrival.
The facility is a joint initiative of CEB, the Department of Migrant Workers (DMW), and MCIA operator Aboitiz InfraCapital Cebu Airport Corporation (ACAC). Designed as a one-stop service center, it enables OFWs to conveniently process their Overseas Employment Certificates (OECs) and access other travel-related services directly at the airport.
“We recognize the invaluable contributions of overseas Filipino workers to our nation and remain committed to supporting their journey every step of the way,” said Candice Iyog, CEB Chief Marketing and Customer Experience Officer. “The opening of this facility reflects our ongoing efforts to provide more accessible and responsive services that address the unique needs of OFWs and their families.”
DMW Secretary Hans Leo Cacdac said the initiative aligns with the agency’s efforts to bring government services closer to migrant workers and make them easier to access.
“Our responsibility begins not only when an OFW encounters a problem, but also before departure, giving our OFWs the assistance they need and remaining active until their return. Today, right here in Cebu, we show that the DMW is deeply committed to bringing that government presence closer to our people,” said DMW Sec. Hans Leo Cacdac.
The OFW Facilitation Center is the latest in CEB’s initiatives aimed at supporting overseas Filipinos, including its OFW balikbayan program, Juan Flight Closer to Home, which encourages skilled Filipinos working overseas to return to the Philippines and pursue career opportunities in the country’s growing aviation industry.
CEB currently operates flights to 35 domestic and 26 international destinations across Asia, Australia, and the Middle East.
