Cebu City — NUSTAR Resort & Casino Cebu has officially entered a strategic partnership with Plaza Premium Group (PPG), the global leader in integrated, 360° airport hospitality experiences and passenger service solutions, to provide exclusive travel privileges for NUSTAR Rewards members and VIP guests. NUSTAR Rewards is the official loyalty program of NUSTAR, offering free membership with tiered benefits, allowing members to earn and redeem points on gaming, dining, retail, and hotel services, plus exclusive VIP privileges and a mobile app for easy access.
The partnership was officially signed on July 1, 2025, at Fili Hotel, marking a key milestone in NUSTAR’s commitment to delivering world-class experiences. The ceremony was attended by NUSTAR executives, Mr. Sean Knights, NUSTAR COO; SVP for Casino Marketing Ray Shih; and AVP for Business Development Katrina Mae de Jesus. Representing Plaza Premium Group were Steven Lim, Regional General Manager for Southeast Asia; Wei Qiang Wu, Regional Director for Operations; and Marion Satumbaga, Senior Manager for Area Commercial.
“We understand that a truly exceptional experience begins long before a guest reaches our doors. By partnering with the Plaza Premium Group, NUSTAR is ensuring that our VIPs and members enjoy a seamless travel experience from airport to resort — the way luxury hospitality should be,” said Mr. Sean Knights, Chief Operating Officer of NUSTAR Resort and Casino Cebu.
Under this partnership, VIP guests and select NUSTAR Rewards members will enjoy complimentary Plaza Premium Lounge access and Meet & Greet services at Mactan-Cebu International Airport (domestic and international terminals) and Clark International Airport. Members receive an exclusive three-hour lounge stay, featuring premium amenities such as food and beverages, comfortable seating, Wi-Fi, reading materials, shower facilities, and real-time flight updates.
“We are thrilled to collaborate with NUSTAR Resort and Casino to extend our world-class airport hospitality offerings to travelers in the Philippines,” said Steven Lim, Regional General Manager from Plaza Premium Group. “As Skytrax’s award-winner of Best Independent Airport Lounge for nine consecutive years, this partnership highlights our ongoing commitment to enhancing the airport experience across our growing network in the Philippines. From our award-winning lounges to personalized ALLWAYS – Meet & Greet services, we aim to provide.”
The Airport Meet & Greet service at Mactan-Cebu International Airport offers VIP assistance through immigration, security, baggage handling, and lounge escort for a seamless travel experience. All NUSTAR Rewards members enjoy exclusive discounted rates on lounge access and Meet & Greet services. The complimentary Meet & Greet service is available with advance booking and special approval. For inquiries and bookings, guests can contact NUSTAR Guest Services at (032) 888 8282 or visit www.nustar.ph.
