Lender engagement program and national-level credit education module reinforce a continued commitment to strengthening credit understanding and supporting healthy growth of the credit ecosystem
Manila, Philippines – With more Filipinos engaging in formal financial products, such as loans and credit cards, credit education is increasingly essential to support the healthy development of the broader ecosystem. As a trusted information and insights partner dedicated to helping financial institutions and consumers make informed decisions, TransUnion (NYSE: TRU) continues to advance its credit education advocacy. These efforts seek to deepen understanding of credit reports and credit scores, and to promote the robust, responsible use of credit information across the financial services industry.
Empowering Financial Institutions Through Credit Engage
In TransUnion Philippines’ latest Consumer Pulse Study, 56% of consumers indicated plans to apply for new credit or refinance existing credit this year — the highest level recorded since the start of 2025. In response to a rapidly expanding group of credit users, TransUnion’s Credit Engage initiative, launched late last year, is designed to provide financial institutions with deeper insight into credit reports, credit scores, and the key factors that influence them in an engaging workshop format. The program focuses on strengthening understanding of how credit data is structured, maintained and reflected, as well as the important collaboration among financial institutions, credit reference agencies and consumers to uphold data accuracy through established correction protocols. It equips lenders with a better knowledge of the consumers they serve, ultimately empowering more informed and consistent use of credit information within existing processes for enhanced risk management and delivering more tailored consumer services.
After a successful launch, TransUnion conducted Credit Engage sessions with partner institutions including Metrobank, RCBC and Maya Bank. These sessions provided a structured forum for discussion on credit reporting and data maintenance, covering topics such as the main components of consumer credit reports, key drivers of credit scores and data quality considerations.
By reinforcing a shared understanding of how credit information works in practice, Credit Engage supports consistent interpretation, application, maintenance and updates of reported data. This deeper alignment contributes to data-driven credit decision‑making and promotes greater confidence in the use of credit information. The participating lenders have demonstrated a clear commitment to responsible lending and ongoing education. These engagements strengthen industry collaboration and will help drive greater financial inclusion across the Philippines.Expanding Access to Credit Education for Consumers
Alongside its engagement with financial institutions, TransUnion recognizes the importance of making credit education more accessible to the public. As individuals increasingly engage with formal credit products, clear and reliable information plays an important role in supporting responsible financial behavior.
As part of this advocacy, TransUnion partnered with the Bangko Sentral ng Pilipinas (BSP) to develop a credit education module for the BSP E‑Learning Academy (BELA). Set to be available as early as this year, the module will explain how credit scores work, the factors that influence them, and why regular monitoring of credit reports matters. This partnership marks TransUnion as the first credit reference agency in the country to collaborate with the BSP on BELA.
“We are seeing a steadily expanding credit market in the Philippines, with more consumers now actively engaging in the formal credit ecosystem. As participation grows, strong credit education becomes even more critical — enabling lenders to make informed, confident decisions and empowering consumers to manage and use credit responsibly. Both elements are essential to ensuring healthy and sustainable economic development,” said Peter Faulhaber, President and CEO of TransUnion Philippines. “At TransUnion, we are committed to providing accessible, data‑driven credit education for institutions and individuals alike. We believe that shared understanding, transparency and trust will continue to underpin a robust credit environment that supports long‑term economic progress.” Together, initiatives such as Credit Engage and TransUnion’s collaboration with the BSP reflect the company’s continued commitment to promoting credit literacy and trust. As financial services continue to evolve, knowledge of credit reporting and the importance of accurate, well‑maintained credit data remains essential for financial institutions and consumers.
TransUnion launched the Credit Engage initiative to empower more informed and consistent use of credit information for enhanced risk management and tailored consumer services. Partner institutions such as Metrobank, RCBC and Maya Bank joined the sessions, reinforcing their commitment to responsible lending and financial inclusion.
