THE PHILIPPINE Health Insurance Corporation (PhilHealth) issues an urgent warning to all its members and the public regarding the proliferation of fake and unauthorized websites claiming to be official portals for registration and member services.
“It has come to our attention that several suspicious websites are mimicking the official PhilHealth interface to deceive users into providing sensitive information. We urge everyone to remain vigilant and follow these guidelines to identify legitimate platforms,” said PhilHealth President and CEO, Dr. Edwin M. Mercado.
PhilHealth reminds the public to look for these red flags when accessing online services:
- Incorrect URL/Web Address: The only official website of PhilHealth is www.philhealth.gov.ph. Be wary of sites that end in .com, .net, or other extensions. Official Philippine government websites typically end in .gov.ph.
- Unauthorized Logos: Scammers often use low-quality or outdated versions of the PhilHealth logo. Always compare the branding with official PhilHealth offices and our verified social media pages.
∙ Requests for Suspicious Information: PhilHealth will never ask for the following through an unofficial website:
- Direct payments or bank transfers.
- Donations.
- Sensitive personal login credentials outside of our secured Member Portal.
“We take the security of our members’ information seriously, and we encourage the public to only use our official website for any transactions and to report any suspicious links or pages immediately,” Mercado added.
If you encounter a suspicious website, please do not click any links and report the URL immediately to our official channels:
- Facebook: @PhilHealthOfficial
- Email: actioncenter@philhealth.gov.ph
- Website: www.philhealth.gov.ph
PhilHealth remains committed to providing secure and reliable digital services.
Members are advised to immediately report suspected fraudulent websites to their nearest PhilHealth Regional Office or call the Corporate Action Center at (02) 866-225-88. Mobile
hotlines are also available: 0998-857-2957 / 0968-865-4670 (Smart) and 0917-127-5987 / 0917-110-9812 (Globe).
