MANILA, Philippines — HUAWEI sets a new standard in after-sales care by offering premium services to users entirely free of charge with the Service Upgrade Program in 2025. From expert solutions and professional cleaning to system renewal and even free round-trip shipping, users can now enjoy peace of mind knowing their device is covered at no extra cost.
The program covers a wide range of HUAWEI devices, including smartphones, wearables, laptops, tablets, and audio products, reinforcing the brand’s commitment to delivering an enhanced user experience.
Save more with free-of-charge options
HUAWEI reaffirms its commitment to user satisfaction with exceptional after-sales care. Through the new Service Upgrade Program, users can enjoy a suite of free services tailored to support their everyday needs:
Free expert consultation allows users to get guidance at any authorized service center, whether for setting up a new device, exploring features, or resolving software glitches.
Free diagnosis ensures that potential performance issues such as lagging or battery degradation are detected early, helping devices run smoothly.
Free cleaning and refresh service cleans the device’s exterior, getting rid of hidden dust and dirt for smartphones, tablets, compact wearables, and laptops.
Free system renewal keeps devices secure and optimized with the latest updates, ensuring an enhanced user experience over time.
Free Postal Repair Service that covers round-trip shipping nationwide. All users need to do is prepare their device for shipment, and HUAWEI takes care of the rest, covering delivery to the service center and its return with no shipping fees.
Easy access and convenient options
HUAWEI makes it simple and convenient to access these services, providing customers with a variety of ways to avail them:
- Users can go in-person to authorized HUAWEI Service Centers for direct repairs.
- They can also book their service appointments directly through the My HUAWEI app, the HUAWEI Support website, or the official HUAWEI Support hotline, ensuring that professional care is always just a few taps away.
With HUAWEI’s Service Upgrade Program, customers enjoy unlimited free services with no hidden costs, ensuring more savings and reliable devices for the long run.
HUAWEI’s commitment to lasting user care
In the past, HUAWEI has previously offered maintenance promotions such as Service Giving Season, which provided limited-time renewal plans, free screen protectors, and cleaning services. Now with the new Service Upgrade Program, this level of added care is available year-round, so customers can enjoy premium device support anytime.
By identifying performance issues early, keeping devices running smoothly, and extending their lifespan, HUAWEI’s Service Upgrade Program reflects how highly they value their users and their understanding that service is an essential part of consumer electronics. With these long-term commitments, HUAWEI provides users the level of care they deserve and the confidence to stay worry-free in a fast-changing digital world.
