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Cebu Pacific to Launch Direct Clark-Hanoi Flights with Piso Sale

by Contributor
written by Contributor

Cebu Pacific is set to launch the first direct service between Clark and Hanoi, offering travelers from north and central Luzon more affordable and accessible gateways between the Philippines and Vietnam.

Starting May 2, CEB will operate flights from Clark to Hanoi three times a week—every Tuesday, Thursday, and Saturday. Meanwhile, flights from Hanoi to Clark will depart every Wednesday, Friday, and Sunday.

“Launching direct flights from Clark to Hanoi is an exciting milestone for Cebu Pacific as we continue to strengthen Clark as a hub,” said Xander Lao, Cebu Pacific President and Chief Commercial Officer. “This route enhances travel options from Clark, allowing passengers from north and central Luzon to reach Hanoi more easily.”

To make the route launch more exciting, from January 28 to February 1, guests may book flights from Clark to Hanoi for as low as PHP 1 one-way base fare, exclusive of fees and surcharges. The travel period will run from May 2 to October 31, 2026.

Hanoi will become the fifth international destination served from CEB’s Clark hub, joining Bangkok, Hong Kong, Tokyo, and Singapore. It will also be CEB’s fifth route to Vietnam. The airline currently operates direct flights from Manila to Da Nang, Hanoi, and Ho Chi Minh City, as well as direct flights from Cebu to Ho Chi Minh City.

In Hanoi, guests can explore the Old Quarter’s historic streets and enjoy local Vietnamese cuisine. They can also take a day trip to Halong Bay and Ninh Binh, known for their limestone formations and natural scenery.

CEB offers various payment options, including credit or debit cards and e-wallets, to book flights and buy add-ons.

CEB currently operates in 37 domestic and 26 international destinations spread across Asia, Australia, and the Middle East. 

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Cebu Pacific, NBI Warn Public Against Unauthorized Sellers of Flights

by Contributor
written by Contributor

Cebu Pacific is now working with the National Bureau of Investigation (NBI) to identify unauthorized sellers of its flights who are using fraudulent or stolen credit cards.

Aside from the NBI, Cebu Pacific is also coordinating with other authorities such as the Department of Trade and Industry (DTI) and Civil Aeronautics Board (CAB) to warn the public against booking flights through unauthorized channels.

Cebu Pacific has cancelled bookings that were purchased using fraudulent or stolen credit cards as confirmed by their partner banks. Following an investigation, the airline determined that certain individuals used these cards to book Cebu Pacific flights, which were subsequently converted into Travel Funds. These Travel Funds were then used to illegally resell flights through unauthorized channels.

Passengers affected by the cancelled bookings have been sent notifications and are advised to book new flights through www.cebupacificair.com using a valid and authorized form of payment should they wish to proceed with their travel plans.

The following Facebook groups that booked flights for passengers using fraudulent credit cards have been taken down:

Cebu Pacific strongly reminds all passengers to book their flights only through CEB’s official website, mobile app, or accredited travel partners to ensure access to the airline’s guaranteed lowest fares and legitimate booking services.

To book your flights with CEB, you may directly visit www.cebupacificair.com or download our official mobile app on the Apple App Store or Google Play Store. 

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More Than a Milestone: Cebu Pacific Honors Its 250 Millionth Passenger With a Film on Family, Sacrifice, and Coming Home

by Contributor
written by Contributor

Cebu Pacific marks the anniversary of a major milestone with the release of a brand film that features the story of its 250 millionth passenger—Singapore-based overseas Filipino worker Russel Capaniarihan.

The film, now available for viewing on CEB’s Facebook and YouTube channels, was released one year since Capaniarihan returned to the Philippines via Flight 5J 814 Singapore to Manila. Originally from Bacolod, Capaniarihan returned to the Philippines after 11 years abroad to spend the holidays with her family—a homecoming she had long hoped for.

To celebrate reaching 250 million passengers flown, CEB awarded Capaniarihan PHP 250,000 in cash and 25 free round-trip flights to any destination within the airline’s network across the Philippines, Asia, Australia, and the Middle East.

Instead of using the flights for herself, Capaniarihan chose to bring her family on their first vacation together—to Puerto Princesa, a place she once only imagined visiting. It was also their family’s first time in Palawan, and for some, their first time ever riding a plane, making the experience even more meaningful.

“Our story as an airline is built on the journeys of the people we fly,” said Candice Iyog, CEB Chief Marketing and Customer Experience Officer. “Russel’s experience reflects what matters most to our travelers—coming home, reconnecting, and making plans they’ve waited years to fulfill. For 250 million moments and counting, we’ll keep flying you home.”

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Cebu Pacific Launches A330neo Flights to Bohol

by Contributor
written by Contributor

Cebu Pacific today launched its A330neo flights to Bohol-Panglao International Airport, further enhancing connectivity to the island province while giving more opportunities for Boholanos to explore the Philippines and the rest of the world.

Starting today, the 459-seater aircraft will operate between Manila and Bohol daily, allowing more Filipinos and international travelers to experience the island province’s natural attractions and wildlife encounters.

To celebrate this milestone, the maiden A330neo flight was greeted with a water canon salute upon landing at Bohol-Panglao International Airport, symbolizing the beginning of a new chapter for CEB’s operations in the province.

Bohol Governor Erico “Aris” Aumentado, Civil Aviation Authority of the Philippines Deputy Director General for Operations Retired Lt. Gen. Rozzano Briguez, CEB Vice President for Corporate Affairs Atty. Maria Cecilia Natividad, Aboitiz Airports Chief Operations Officer Terence Delomoney, Bohol Provincial Tourism Office Officer in Charge Joanne Pinat, and Bureau of Fire Protection Office of the Provincial Fire Marshal Bohol Province F/Insp. Eulalio Gementiza celebrated the arrival of the A330neo in a ceremony held at the airport.

“The first A330neo flight marks a new chapter for Bohol Panglao International Airport,” said Aumentado. “This achievement strengthens our tourism, boosts our economy, and showcases what collaboration can accomplish.”

“As we bring the A330neo to more domestic routes like Bohol, we reinforce our mission to make travel accessible for every Juan and to support tourism and economic growth across the Philippines,” Natividad added.

CEB is the largest operator of A330neo aircraft in Asia-Pacific, currently with a total of 13 aircraft of this kind in its fleet. Currently, CEB operates A330neo flights to Cebu, Davao, General Santos, and Puerto Princesa as well as several international destinations across Asia, Australia, and the United Arab Emirates.

This initiative supports the airline’s commitment to offering greater comfort, higher capacity, and more sustainable travel. The A330neo’s efficiency and range allow the airline to serve key domestic and regional destinations with flexibility and cost effectiveness. Airbus NEOs are the latest-generation aircraft that burn up to 25 percent less fuel per flight and produce less noise compared to the previous generation. The decrease in fuel consumption leads to a corresponding reduction in aircraft carbon emissions.

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Cebu Pacific Signs Damp Lease Agreement with Bulgaria Air to Strengthen Fleet Capacity for Peak Travel Season

by Contributor
written by Contributor

Cebu Pacific is strengthening its fleet in December by entering into a damp lease agreement with Bulgaria Air to meet the expected rise in passenger demand during the peak travel season.

CEB has signed the agreement with Bulgaria Air for two (2) Airbus 320 CEO aircraft that will service four domestic routes from Manila – Cebu, Davao, Iloilo, and Cagayan de Oro – from December 2025 to January 2026. The two leased A320ceo will each have 180-seat capacity. 

Bulgaria Air, the national carrier of the Republic of Bulgaria, has many years of experience in damp lease of aircraft, having partnered with airlines all over the world.  Under the agreement, Bulgaria Air will provide the aircraft, pilots, maintenance, and insurance, while Cebu Pacific will utilize its own cabin crew.

“We are continuously exploring ways to expand our fleet and ensure operational resilience,” said Cebu Pacific President and Chief Commercial Officer Xander Lao. “Our damp lease agreement with Bulgaria Air will allow us to meet strong travel demand from December 2025 to January 2026.”

Throughout its professional journey, Bulgaria Air has upheld a reputation for reliability and quality service. The airline’s fleet boasts modern aircraft, ensuring passengers travel in a high level of comfort and safety.

“We are pleased to partner with Cebu Pacific – one of the most dynamically developing airlines in Asia,” said Chairman of the Management Board of Bulgarian Airways Group Hristo Todorov. “This collaboration is yet another testament to the high level of trust and professionalism that our team delivers in the implementation of international leasing projects.”

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Cebu Pacific AdvisoryPeak Travel Reminders for the Undas Break

by Contributor
written by Contributor

As the peak travel season of Undas approaches, Cebu Pacific (CEB) remains committed to ensuring a safe and seamless journey for its passengers. To help travelers prepare, here are reminders to make every Juan’s trip smoother and more convenient:

1. Check the airport terminal assignment of your flight 

Before proceeding to the airport, passengers are strongly advised to check the details in their itineraries and boarding passes, especially the flight number and terminal assignment. Flight numbers begin with either 5J, DG, or T6:

  • 5J flights: Operated by Cebu Pacific using larger commercial jet aircraft. These flights to and from Manila arrive at and depart from Ninoy Aquino International Airport (NAIA) Terminal 3.
  • DG flights: Operated by Cebgo using smaller turboprop aircraft.
  • T6 flights: Operated by AirSWIFT using smaller turboprop aircraft. These flights to and from Manila arrive at and depart from NAIA Terminal 2.

Starting October 26, some DG flights between Manila and Naga and all flights between Manila and San Jose (Occidental Mindoro) will be transferred to Clark International Airport. All other DG flights to and from Manila will remain at NAIA Terminal 2.

2. Be on time at the airport 

Given expected heavier road traffic during peak travel season, passengers are advised to allot more time for traffic going to the airport. We advise passengers to be at the airport at least three (3) hours before departure for domestic flights, and four (4) hours for international flights. Passengers traveling to Dubai are allowed to check in as early as seven (7) hours before departure. 

Check-in counters close 45 minutes before the scheduled time of departure for domestic flights and one (1) hour for international flights to ensure there is ample time for all necessary pre-flight procedures. After checking in, we encourage passengers to immediately go through immigration and final security to avoid delays. Boarding commences 45 minutes before the scheduled departure. 

3. Check in online

Long lines may be avoided at the airport by checking in via the official CEB mobile app or via the Manage Booking section of the CEB website. Both options are available from 48 hours up to one (1) hour before the scheduled time of departure for domestic flights, and up to two (2) hours before scheduled departure for international fliers.

Domestic passengers who checked in online and do not have check-in baggage may go straight to the boarding gates.

CEB’s check-in counters at NAIA Terminal 3 are located at Aisles A and B. Counters A1-A15 are dedicated for online check-in passengers, while Counters A17-A29 and B1-B15 are for passengers who have not checked in online.

4. Accomplish eTravel Forms for International Trip

For a smooth experience at the immigration counters, passengers traveling internationally are encouraged to register or update their eTravel forms within 72 hours or three (3) days before departure from and arrival to the Philippines, then save the QR code generated at the end of the form.

For roundtrip international flights, passengers are required to complete the eTravel form twice — once for the departure flight, and again for the arrival flight.

After generating the eTravel QR code, complete the Customs Declaration Form before arrival. Passengers are advised to keep the eTravel QR code as this will be scanned by customs officers after baggage claiming at the arrival carousel.

eTravel forms can be accomplished by accessing www.etravel.gov.ph.

For specific travel requirements of our international destinations, visit https://help.cebupacificair.com/articles/flying-out-soon#travel-guides.

5. Baggage Policy

Passengers may board the flight with one (1) carry-on bag that fits in the overhead bin and one (1) personal item like a purse, small backpack, or laptop bag that fits under the seat in front of them. Both hand-carry baggage are free of charge and must have a combined weight of 7kg or less. Bags that are not within the allowable size or weight will be intercepted and charged at the boarding gate.

Passengers are encouraged to purchase prepaid baggage online via the CEB website or mobile app which is up to 4x cheaper than airport charges. CEB’s enhanced baggage policy allows passengers to avail up to three (3) pieces of 20kg baggage. For every piece of baggage purchased, passengers may also add an extra 4kg, 8kg, or 12kg weight allowance on top of the initial 20kg. 

Passengers may purchase additional baggage allowance online up to two (2) hours before departure.

6. Self-tag luggage for select domestic destinations  

Passengers flying out of select domestic destinations (Bacolod, Butuan, Cagayan de Oro, Clark, Coron, Davao, General Santos, Iloilo, Manila, Puerto Princesa, Siargao, Tacloban, Tagbilaran, and Zamboanga) are reminded to self-tag their check-in luggage at the designated kiosks at the airport, prior to proceeding to counters for bag drops. Self-bag drop kiosks are also available at NAIA Terminal 3 and Clark International Airport.

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Cebu Pacific Strengthens Clark Hub with New Routes, More Seats

by Contributor
written by Contributor

Capacity to Reach 1.7M Seats by Yearend

Cebu Pacific brings Clark closer to the rest of the country as it launches direct flights to Naga and San Jose, Occidental Mindoro, further improving its capacity in the hub to 1.7 million seats by yearend while strengthening Clark’s position as Central Luzon’s premier gateway to key local and international destinations.

Starting October 26, CEB will operate direct flights between Clark and Naga four times weekly — every Monday, Wednesday, Friday, and Sunday. Meanwhile, three times weekly flights between Clark and San Jose will begin on October 28 and operate every Tuesday, Thursday and Saturday.

This expansion will bring CEB’s total destinations from Clark to 16 — 12 domestic and four international — giving the airline the widest network among all carriers operating at the hub.

At the same time, this will boost CEB’s Clark hub capacity by 25%, increasing from 1.4 million seats in 2024, and enable the airline to operate more than 11,000 flights in 2025, up from around 7,000 flights in 2024 — a 49% increase.

DESTINATIONNOV. WEEKLY FREQUENCY
DOMESTIC
Bohol7x
Boracay (Caticlan)19x
Cebu18x
Coron21x
Davao7x
El Nido18x
Iloilo4x
Masbate7x
Naga4x
Puerto Princesa4x
San Jose3x
Siargao14x
INTERNATIONAL
Bangkok10x
Hong Kong14x
Singapore4x
Tokyo (Narita)7x

To encourage travel, CEB is rolling out a special seat sale until October 31 allowing passengers to book their flights to all domestic destinations for as low as PHP 99 one-way base fare, exclusive of fees and surcharges, for trips until March 31, 2026.

When booked in advance, passengers can even enjoy fares that are up to 33% lower when flying from Clark compared to Manila.

“With Cebu Pacific’s expanded network, increased capacity, and more affordable fares, Clark is fast becoming one of the most exciting jump-off points for air travel, giving passengers greater access to key domestic and international destinations. This growth strengthens Clark’s role as a vital tourism, economic, and transportation hub, creating more opportunities for communities in the region and beyond,” said Candice Iyog, CEB Marketing and Customer Experience Officer.

CEB operates in 37 domestic and 26 international destinations spread across Asia, Australia, and the Middle East.

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