In response to the evolving situation in the Middle East, Globe is extending targeted roaming support measures to help Filipino customers stay connected with loved ones and access essential services while abroad.
Globe’s Middle East relief initiative includes complimentary roaming services in select countries and support credit/bill relief where needed.
Globe is offering a complimentary roaming package to eligible customers identified in the following countries:
- Saudi Arabia – connect via roaming partners such as STC and Zain
- United Arab Emirates – connect via Du and e& (Etisalat)
- Bahrain – connect via Batelco and Zain Bahrain
- Qatar – connect via Ooredoo and Vodafone
- Kuwait – connect via Ooredoo Kuwait, and stc Kuwait
This roaming relief package includes 1GB of all-access data, 15 minutes of calls, and 15 SMS credits valid for seven days, to support critical communication needs. The offer will be automatically provided to eligible Globe Prepaid, TM, and Postpaid customers in these markets with no registration required, and recipients will receive confirmation messaging once the service is active and ready for use.
Eligible customers must ensure they are connected to one of Globe’s preferred roaming partners in each country to enjoy the benefit. Globe’s global roaming partner directories list these networks as the primary operators for roaming services in the Middle East.
For customers in Iran, Globe is providing load support or bill adjustments to help offset connectivity costs during this period. Assistance will be administered through account credit adjustments tied to usage patterns while connected to roaming partners such as MTN Irancell.
“We recognize the importance of connection especially when circumstances are unpredictable. These measures represent Globe’s commitment to supporting our customers abroad, keeping them reliably linked to family and critical communication even in challenging contexts,” said Paula Rivera-Castillo, Head of Globe International Business.
Globe continues to monitor conditions in the region and collaborate with international partners to ensure seamless connectivity and timely support for subscribers affected.
For more information on Globe’s roaming services and partner networks, visit https://www.globe.com.ph/international/roaming
